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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Lee

Michelle Lee

August 6, 2025

5  out of  5
rating by Michelle Lee
"오랜기간 타주에서 미국 에이전트가 하는 타회사 보험을 갖고있다 아틀란타로 이사오며 지인의 소개로 State Farm에 Ellen 씨를 소개 받게 되었는데 같은 한국분이라 그런지 너무나 친절하게 잘 서비스해 주셔서 감사 했습니다. 어떻게 하면 가정 저렴하게 보험을 들수 있는지 자세히 설명해 주셔서 이것저것 디스카운트 받아서 저렴하게 보험을 들수 있었습니다. State Farm이 비싸다고 들어서 저도 그런줄 알았는데 막상 가격 비교해보니 오히려 제가 갖고 있었던 보험보다 저렴 하더라구요. 혹시 보험을 새로 들어야 하는 분이 계시다면 믿고 한번 가보시라고 추천 드리고 싶습니다."
We responded:
"소중한 리뷰 감사합니다! 만족하셧다니 우리도 정말 기쁩니다! 앞으로도 최선을 다해 도와드릴게요. 언제든지 편하게 연락해주세요! 😊"
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Glen Lee

July 26, 2025

5  out of  5
rating by Glen Lee
"I was impressed with Agent Ellen's explanation and insurance knowledge and appreciate her quick response."
We responded:
"So glad to hear that! Ellen always aims to make things clear and easy to understand and she truly appreciates your kind words. Shes here anytime you need support!"
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Sungyeol Kim

July 24, 2025

5  out of  5
rating by Sungyeol Kim
"직원분들 모두 친절하시고, 하나하나 잘 도와주셔서 너무 감사했어요. 보험 알아보고 계시는분 있으면 정말 추천합니다.."
We responded:
"좋은 말씀 남겨주셔서 정말 감사드려요! 언제든 필요하실 때 편하게 연락 주세요!"
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Seungki Kong

July 21, 2025

5  out of  5
rating by Seungki Kong
"Joanna and Ellen is very kind and perfect support for touching my hearts Customer satification impressed really Gelgel women need to be kind to me 엘란님 ㆍ조안나님 저는 두분의. 친절과. 진심어린 협조로 statefarm 오랜 고객으로 영원히 남고 싶습니다 언제나 고객만족코져 애쓰는 점 깊은 감동입니다"
We responded:
"저희도 승기님 덕분에 항상 힘이 납니다! 앞으로 영원한 고객님이 되실 수 있도록 열심히 뛰겟습니다! 😊"
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Brian Brooks

July 1, 2025

5  out of  5
rating by Brian Brooks
"Joanna and her team have shown a level of detail and care for their clients that I have not often found. Happy to be in business with them!!!"
We responded:
"Hi Brian, thank you for your kind review! We are happy to be in business with you!!"
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Brian Kim

June 30, 2025

5  out of  5
rating by Brian Kim
"Progressive 자동차 보험을 27년 가까이 갖고 있었는데 이곳 조지아로 이사오면서 보험료가 갑자기 급등하게 되었습니다. 보험 약관이 캘리포니아에서 조지아로 바뀌면서 새로운 보험가입자와 동일하게 비용을 지불해야 했습니다. 그러나 State Farm의 조안나 씨를 통해 많은 비용을 절약할 수 있었을 뿐만 아니라 모든 진행을 꼼꼼하게 그리고 신속히 진행할 수 있었습니다. 고객의 마음을 이해하고 그것을 맞추려고 애쓰시는 모습이 정말 좋았고 여러 가지 혜택을 받게 되어서 많은 도움이 되었습니다. 이 리뷰를 보시는 분들에게 제가 적은 글이 조금이나마 도움이 되기를 바랍니다."
We responded:
"소중한 후기 정말 감사드려요. Brian 님께 꼭 맞는 서비스를 드릴 수 있어서 우리도 기쁩니다. 앞으로도 믿고 맡겨주세요!"
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Jeong Jang

June 26, 2025

5  out of  5
rating by Jeong Jang
""Jonna Woo State Farm Insurance shows true professionalism by treating every customer’s problem as their own. Highly recommended!""
We responded:
"Thank you for your kind words!"
Profile photo of Chun Lee

Chun Lee

June 25, 2025

5  out of  5
rating by Chun Lee
"She kindly introduced me to necessary and suitable life insurance and car insurance"
We responded:
"Thank you for your kind review!"
Profile photo of Mary Cha

Mary Cha

June 5, 2025

5  out of  5
rating by Mary Cha
"I was panicking, but thanks to your calm guidance, I was able to receive a good towing service. Thank you."
We responded:
"We are glad everything worked out. We are here to help!"
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sung kim

June 4, 2025

5  out of  5
rating by sung kim
"The all staff was incredibly friendly and helpful! thank you so much"
We responded:
"We’re glad our team members could help. Thank you for taking the time to share!"
Profile photo of Luna An

Luna An

May 23, 2025

5  out of  5
rating by Luna An
"I recently had to file an accident claim and had the pleasure of working with Joanna, and I couldn’t be more grateful for her assistance. From the very beginning, she was incredibly helpful, guiding me through each step of the process with clear explanations and timely updates. What stood out the most was her calm and reassuring demeanor, which made a stressful situation feel much more manageable. She was always responsive to my questions and truly seemed to care about making the experience as smooth as possible. I highly recommend Joanna to anyone needing reliable and compassionate support with their insurance needs."
We responded:
"Hi Luna, Thank you for your kind words. We truly appreciate the trust you have in us!"
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Helen Yang

August 15, 2024

5  out of  5
rating by Helen Yang
"I have many agents around me, but after meeting Joanna, I always get a lot of help whenever I need it. Her work is really professional. Thank you."
We responded:
"Hi Helen, Thank you so much for your kind words. We appreciate you! "
Profile photo of Eunhee Noh

Eunhee Noh

August 15, 2024

5  out of  5
rating by Eunhee Noh
"Joanna made sure my family did not have to worry about car and home insurance. She is an agent who truly cares about her customers."
We responded:
"Hi Eunhee, We appreciate your feedback and are delighted that you had a great experience with us!"
Profile photo of Maria Alvarez

Maria Alvarez

August 14, 2024

1  out of  5
rating by Maria Alvarez
"Poor customer service! The worst experience I had experienced with an insurance agent."
We responded:
"Hi Maria, I’m sorry to hear about the trouble you experienced. The issue was due to an automated billing error, which is unfortunately beyond the control of our agents. As we discussed at the office, Statefarm is already processing your refund. Thank you for your patience and understanding."
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jimmy chung

August 14, 2024

5  out of  5
rating by jimmy chung
"I didn't know much about a retirement plan and Joanna did an awesome job explaining it to me."
We responded:
"Hi Jimmy, Thank you for your review! We are always striving to provide a clear explanation to our customers! Let us know if you have any further questions!"
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Isabelle Son

August 13, 2024

5  out of  5
rating by Isabelle Son
"Amazing customer service"
We responded:
"Thank you for the amazing feedback!"
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soon kwon

August 13, 2024

5  out of  5
rating by soon kwon
"I have been a customer for over 10 years. I highly recommend them for their accurate information and friendliness."
We responded:
"Hi Soon, Thank you for being a loyal customer! We appreciate your continued support!"
Profile photo of G Nam

G Nam

August 5, 2024

5  out of  5
rating by G Nam
"Joanna and her team are excellent at what they do! Service with Joanna is always timely and pleasant; she exerts so much patience and consideration for my insurance needs. Thank you for helping me get the coverages I need!"
We responded:
"Thank you so much for your kind words! If you need any further assistance or have more questions, please don’t hesitate to reach out. We're always here to help!"
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Liliam Avila

September 28, 2023

5  out of  5
rating by Liliam Avila
"Joanna is an excellent person. Gives good attention in state farm. Tries to help in everything. I recommend 100%"
We responded:
"Hi Liliam, Thank you for your fantastic feedback! Your recommendation means a lot to us. If there's anything more we can do for you, please let us know. We’re always here to assist!"
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Yizell Escobar

December 12, 2021

5  out of  5
rating by Yizell Escobar
"Les recomiendo este lugar si están buscando aseguranza aún sin licencia de aquí ellos los van a ayudar"
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Chris Kim

January 12, 2021

5  out of  5
rating by Chris Kim
"James was very professional and assisted me well. I would recommend this office."
We responded:
"Thank you for your positive feedback Drew! "
Profile photo of Myung Shin

Myung Shin

November 27, 2019

5  out of  5
rating by Myung Shin
"I have all of my insurance with this agent. Su Park is the one of best agent in this office."
We responded:
"Thank you for sharing your positive experience! We’re thrilled to hear that Su Park was an amazing agent. We’re proud to have her on our team and appreciate your continued trust in us for all your insurance needs."
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J C

August 30, 2019

5  out of  5
rating by J C
"Great service i had great experience at that firm....."
We responded:
"Hi JC, Thank you for your feedback on your experience with us!"
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Moon Chung

August 28, 2019

5  out of  5
rating by Moon Chung
"Staff is so friendly gave right quote and so happy about it."
We responded:
"Hi Moon, Thank you for your fantastic feedback!"
Profile photo of Zanda

Zanda

July 27, 2019

5  out of  5
rating by Zanda
"Real friendly and dedicated agents who always do there best!"
We responded:
"Hi Lucius, We strive to always do our best! Thank you for your fantastic feedback."